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Support

If you’re not feeling 100%, there are services and organisations who can help you.

It’s normal to feel sad or worried sometimes, especially when life gets tough. Sometimes, you might need some help to feel better again. If you’re struggling with your mental health, support is available. The services and organisations listed below are available to help. Browse the list to find a support provider that best meets your needs, or talk to your GP or health professional.

Emergency/crisis support

  • Triple Zero (000) Visit Resource Visit Link

    000

    Dial Triple Zero (000) for Police, Fire and Ambulance in an emergency or go directly to your local hospital emergency department.

    Hearing impaired callers dial 106 by TTY or use other National Relay Services in an emergency.

    Dial Triple Zero (000) for Police, Fire and Ambulance in an emergency or go directly to your local hospital emergency department.

    Hearing impaired callers dial 106 by TTY or use other National Relay Services in an emergency.

  • Lifeline Visit Resource Visit Link

    13 11 14

    Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services.

    Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services.

  • Suicide Call Back Service Visit Resource Visit Link

    1300 659 467

    Suicide Call Back Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide.

    Suicide Call Back Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide.

Novel coronavirus (COVID-19)

  • Beyond Blue: Looking after your mental health during the coronavirus outbreak Visit Resource Visit Link

    Beyond Blue recognises and understands the feelings of anxiety, distress and concern many people may be experiencing in relation to the coronavirus (COVID-19) pandemic, and offers advice to help you cope.

    Beyond Blue recognises and understands the feelings of anxiety, distress and concern many people may be experiencing in relation to the coronavirus (COVID-19) pandemic, and offers advice to help you cope.

  • Queensland Health blog: How to look after your mental wellbeing in a crisis Visit Resource Visit Link

    While there are benefits to staying up-to-date with the news, too much can take a toll on our mental wellbeing. Queensland Health shares a few ways to find balance while staying informed during a crisis.

    While there are benefits to staying up-to-date with the news, too much can take a toll on our mental wellbeing. Queensland Health shares a few ways to find balance while staying informed during a crisis.

  • Head to Health: COVID-19 support Visit Resource Visit Link

    Worrying about diseases is a normal reaction. But, excessive worrying about infectious diseases can affect both our physical and our mental health. This page describes practical psychological skills to help you and your loved ones cope with anxiety and worry about infectious diseases.

    Worrying about diseases is a normal reaction. But, excessive worrying about infectious diseases can affect both our physical and our mental health. This page describes practical psychological skills to help you and your loved ones cope with anxiety and worry about infectious diseases.

  • Lifeline: Coping through COVID-19 Visit Resource Visit Link

    The outbreak of the coronavirus COVID-19 has impacted people in varying ways. It’s understandable that during times like this, people may be feeling afraid, worried, anxious and overwhelmed. While it is important to stay informed, Lifeline offers mental health and wellbeing tips to help look after ourselves and each other.

    The outbreak of the coronavirus COVID-19 has impacted people in varying ways. It’s understandable that during times like this, people may be feeling afraid, worried, anxious and overwhelmed. While it is important to stay informed, Lifeline offers mental health and wellbeing tips to help look after ourselves and each other.

  • Australian Red Cross: Looking after your mental wellbeing during the COVID-19 pandemic Visit Resource Visit Link

    It is normal to have a range of feelings: you may feel sad, stressed, confused, scared or even angry. Red Cross shares practical, helpful tips to help you and others look after your mental health and wellbeing.

    It is normal to have a range of feelings: you may feel sad, stressed, confused, scared or even angry. Red Cross shares practical, helpful tips to help you and others look after your mental health and wellbeing.

  • Australian Psychological Society: Tips for coping with coronavirus anxiety Visit Resource Visit Link

    The Australian Psychological Society (APS) has prepared this guide for Australians, outlining useful strategies which can help both adults and children cope with the stress or anxiety experienced as a result of the coronavirus outbreak.

    The Australian Psychological Society (APS) has prepared this guide for Australians, outlining useful strategies which can help both adults and children cope with the stress or anxiety experienced as a result of the coronavirus outbreak.

  • MindSpot: Staying mentally and physically well Visit Resource Visit Link

    It’s natural for people to feel a range of emotions in this situation, such as stress, worry, anxiety, boredom or low mood. MindSpot has put together helpful tips to maintain your emotional and physical wellbeing.

    It’s natural for people to feel a range of emotions in this situation, such as stress, worry, anxiety, boredom or low mood. MindSpot has put together helpful tips to maintain your emotional and physical wellbeing.

Aboriginal and Torres Strait Islander support services

  • Department of Aboriginal and Torres Strait Islander Partnerships – Communities and Personal Histories Visit Resource Visit Link

    1800 650 230

    The Queensland Government is one of the custodians of historical information about Aboriginal and Torres Strait Islander peoples.

    This information exists because of the control past Queensland governments had over Aboriginal and Torres Strait Islander peoples lives. Administration of the 'Protection Acts', such as the Aboriginals and Protection and the Restriction of Sale of Opium Act 1897, led to a high volume of records being created up until the mid-1980s.

    The Community and Personal Histories team can help you use these records to research your family and personal history. They may be able to help you with other information, such as proving your birth date.

    enquiries@datsip.qld.gov.au

    The Queensland Government is one of the custodians of historical information about Aboriginal and Torres Strait Islander peoples.

    This information exists because of the control past Queensland governments had over Aboriginal and Torres Strait Islander peoples lives. Administration of the 'Protection Acts', such as the Aboriginals and Protection and the Restriction of Sale of Opium Act 1897, led to a high volume of records being created up until the mid-1980s.

    The Community and Personal Histories team can help you use these records to research your family and personal history. They may be able to help you with other information, such as proving your birth date.

    enquiries@datsip.qld.gov.au

  • Link Up (Qld) Visit Resource Visit Link

    1800 200 855

    Link-Up (Qld) are a dedicated team offering Aboriginal and Torres Strait Islander people the chance to reconnect with family and understand their identity. Link Up (Qld) are a not-for profit organisation providing services at no cost.

    Link-Up (Qld) are a dedicated team offering Aboriginal and Torres Strait Islander people the chance to reconnect with family and understand their identity. Link Up (Qld) are a not-for profit organisation providing services at no cost.

  • Murri Watch Visit Resource Visit Link

    (07) 3891 6431

    The Murri Watch project was established in response to recommendations of the Royal Commission into Aboriginal Deaths in Custody.

    Murri Watch provides a range of services to support Indigenous people residing in Queensland affected by public drunkenness, detained in local correction centres and at risk of homelessness. 

    The Murri Watch project was established in response to recommendations of the Royal Commission into Aboriginal Deaths in Custody.

    Murri Watch provides a range of services to support Indigenous people residing in Queensland affected by public drunkenness, detained in local correction centres and at risk of homelessness. 

  • Gallang Place Indigenous Counselling Service Visit Resource Visit Link

    (07) 3899 5041

    Gallang Place Aboriginal and Torres Strait Islander Corporation Counselling Services is an organisation aiming to help all Aboriginal and Torres Strait Islander communities grow stronger by providing culturally appropriate counselling and support services.

    Gallang Place Aboriginal and Torres Strait Islander Corporation Counselling Services is an organisation aiming to help all Aboriginal and Torres Strait Islander communities grow stronger by providing culturally appropriate counselling and support services.

  • Alcohol and Drug Information Service (ADIS) Visit Resource Visit Link

    1800 177 833

    The ADIS provides information, advice, referral, intake, assessment and support 24 hours a day for people in Queensland with alcohol and other drugs concerns. They offer services for individuals, their family and friends, general practitioners, other health professionals and business and community groups.

    The ADIS provides information, advice, referral, intake, assessment and support 24 hours a day for people in Queensland with alcohol and other drugs concerns. They offer services for individuals, their family and friends, general practitioners, other health professionals and business and community groups.

  • Counselling Online Visit Resource Visit Link

    1800 177 833

    Counselling Online provides assistance to Australian residents concerned about alcohol & other drugs. 

    Counselling Online’s primary service is online text-based counselling for people concerned about their own drinking or drug use. The service is equally available to people concerned about a family member, relative or friend.

    (07) 3837 5989 (Metropolitan)

    Counselling Online provides assistance to Australian residents concerned about alcohol & other drugs. 

    Counselling Online’s primary service is online text-based counselling for people concerned about their own drinking or drug use. The service is equally available to people concerned about a family member, relative or friend.

    (07) 3837 5989 (Metropolitan)

Domestic and family violence support services

  • DVConnect Womensline Visit Resource Visit Link

    1800 811 811

    DVConnect’s Womensline is Queensland’s only 24 hour, 7 days a week crisis response telephone helpline for women who want to escape domestic and family violence.

    They offer free, professional and non-judgmental telephone support to you, wherever you live in Queensland.

    DVConnect’s Womensline is Queensland’s only 24 hour, 7 days a week crisis response telephone helpline for women who want to escape domestic and family violence.

    They offer free, professional and non-judgmental telephone support to you, wherever you live in Queensland.

  • DVConnect Mensline Visit Resource Visit Link

    1800 600 636

    DVConnect Mensline offers specialist assistance for men who are seeking help and looking for ways to address their own use of violence and other destructive patterns in their personal lives and relationships, as well as those who may be (or have been) victims of violence themselves. Mensline also receives calls from family members, parents and friends seeking information about issues of domestic or family violence.

    DVConnect Mensline offers specialist assistance for men who are seeking help and looking for ways to address their own use of violence and other destructive patterns in their personal lives and relationships, as well as those who may be (or have been) victims of violence themselves. Mensline also receives calls from family members, parents and friends seeking information about issues of domestic or family violence.

  • Elder Abuse Helpline Visit Resource Visit Link

    1300 651 192

    The Elder Abuse Helpline offers confidential information, support and referrals for older people experiencing abuse and anyone who witnesses or suspects the abuse of an older person. The service operates 9am to 5pm, Monday to Friday. Voice messages can be left outside these hours.

    The Elder Abuse Helpline offers confidential information, support and referrals for older people experiencing abuse and anyone who witnesses or suspects the abuse of an older person. The service operates 9am to 5pm, Monday to Friday. Voice messages can be left outside these hours.

LGTBIQ+ support services

  • QLife Visit Resource Visit Link

    1800 184 527

    QLife provides anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

    QLife services are free and include both telephone and webchat support, delivered by trained LGBTI community members across the country.

    QLife provides anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

    QLife services are free and include both telephone and webchat support, delivered by trained LGBTI community members across the country.

Support services for men

  • MensLine Australia Visit Resource Visit Link

    1300 789 978

    MensLine Australia is a free telephone and online counselling service for men with emotional health and relationship concerns.

    MensLine Australia is a free telephone and online counselling service for men with emotional health and relationship concerns.

  • DVConnect Mensline Visit Resource Visit Link

    1800 600 636

    DVConnect Mensline offers specialist assistance for men who are seeking help and looking for ways to address their own use of violence and other destructive patterns in their personal lives and relationships, as well as those who may be (or have been) victims of violence themselves. Mensline also receives calls from family members, parents and friends seeking information about issues of domestic or family violence.

    DVConnect Mensline offers specialist assistance for men who are seeking help and looking for ways to address their own use of violence and other destructive patterns in their personal lives and relationships, as well as those who may be (or have been) victims of violence themselves. Mensline also receives calls from family members, parents and friends seeking information about issues of domestic or family violence.

Transcultural and Culturally and Linguistically Diverse

  • Harmony Place Visit Resource Visit Link

    Harmony Place is a community-based multicultural organisation that provides culturally responsive services to strengthen the mental health and wellbeing of people from culturally and linguistically diverse (CALD) backgrounds.

    Harmony Place is a community-based multicultural organisation that provides culturally responsive services to strengthen the mental health and wellbeing of people from culturally and linguistically diverse (CALD) backgrounds.

  • Queensland Transcultural Mental Health Centre Visit Resource Visit Link

    1800 188 189

    Queensland Transcultural Mental Health Centre is a specialist state-wide service that works to ensure people from culturally and linguistically diverse (CALD) backgrounds receive culturally responsive mental health care and support.

    3317 1234

    Queensland Transcultural Mental Health Centre is a specialist state-wide service that works to ensure people from culturally and linguistically diverse (CALD) backgrounds receive culturally responsive mental health care and support.

    3317 1234

Youth support services

  • Kids Helpline Visit Resource Visit Link

    1800 551 800

    Kids Helpline is Australia’s only free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.

    Kids Helpline is Australia’s only free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.

  • Headspace Visit Resource Visit Link

    1800 650 890

    Headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds, along with assistance in promoting young peoples’ wellbeing.

    Headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds, along with assistance in promoting young peoples’ wellbeing.

  • Youth Beyond Blue Visit Resource Visit Link

    1300 224 636

    Youth Beyond Blue aims to empower young people aged 12–25, their friends and those who care for them to respond to anxiety and depression. We support and promote environments and settings that build on strengths of young people and respond to ongoing change.

    Youth Beyond Blue aims to empower young people aged 12–25, their friends and those who care for them to respond to anxiety and depression. We support and promote environments and settings that build on strengths of young people and respond to ongoing change.

  • Eheadspace Visit Resource Visit Link

    1800 650 890

    eheadspace provides online and telephone support and counselling to young people 12 - 25 and their families and friends. If you’re based in Australia and going through a tough time, eheadspace can help.

    eheadspace provides online and telephone support and counselling to young people 12 - 25 and their families and friends. If you’re based in Australia and going through a tough time, eheadspace can help.

  • United Synergies Visit Resource Visit Link

    (07) 5442 4277

    United Synergies is a not-for-profit organisation helping young people in need under 25 years old to build better lives.

    Working across South East Queensland making a difference across 5 core areas:

    • Mental health
    • Child Safety
    • Homelessness
    • Training and Employment
    • Suicide Prevention

    United Synergies support people across Southern Queensland from their main work locations in Tewantin, Maroochydore, Gympie, Caboolture, Toowoomba and Bundaberg.

    United Synergies is a not-for-profit organisation helping young people in need under 25 years old to build better lives.

    Working across South East Queensland making a difference across 5 core areas:

    • Mental health
    • Child Safety
    • Homelessness
    • Training and Employment
    • Suicide Prevention

    United Synergies support people across Southern Queensland from their main work locations in Tewantin, Maroochydore, Gympie, Caboolture, Toowoomba and Bundaberg.

Other support services

  • Mental health access line Visit Resource Visit Link

    1300 642 255

    To be put in touch with public mental health services call the Mental health access line 1300 MH CALL (1300 642255). This access line is available 24 hours a day, 7 days a week and will link to the caller’s nearest Queensland Public Mental Health service.

    To be put in touch with public mental health services call the Mental health access line 1300 MH CALL (1300 642255). This access line is available 24 hours a day, 7 days a week and will link to the caller’s nearest Queensland Public Mental Health service.

  • Homeless Hotline Visit Resource Visit Link

    1800 474 753

    Homeless Hotline is a 24/7 telephone information and referral service for people who are experiencing homelessness or are at risk of homelessness. Homeless Hotline helps:

    • single people aged over 16
    • mothers with children
    • fathers with children
    • families
    • couples
    • those experiencing homelessness or at risk of homelessness.

    Homeless Hotline is a 24/7 telephone information and referral service for people who are experiencing homelessness or are at risk of homelessness. Homeless Hotline helps:

    • single people aged over 16
    • mothers with children
    • fathers with children
    • families
    • couples
    • those experiencing homelessness or at risk of homelessness.
  • SANE Australia Visit Resource Visit Link

    1800 187 263

    SANE Australia is a national mental health charity working to support four million Australians affected by complex mental illness. SANE’s work includes mental health awareness, online peer support and information, stigma reduction, specialist helpline support, research and advocacy.

    SANE Australia is a national mental health charity working to support four million Australians affected by complex mental illness. SANE’s work includes mental health awareness, online peer support and information, stigma reduction, specialist helpline support, research and advocacy.

  • Open Arms - Veterans and Families Counselling Visit Resource Visit Link

    1800 011 046

    Open Arms provide professional, confidential service, with 24/7 support available to all current and ex-serving ADF members and their families.

    Open Arms provide professional, confidential service, with 24/7 support available to all current and ex-serving ADF members and their families.

  • PANDA Visit Resource Visit Link

    1300 726 306

    Perinatal Anxiety & Depression Australia (PANDA) supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood. PANDA operates Australia’s only National Helpline for individuals and their families to recover from perinatal anxiety and depression, a serious illness that affects up to one in five expecting or new mums and one in ten expecting or new dads.

    Perinatal Anxiety & Depression Australia (PANDA) supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood. PANDA operates Australia’s only National Helpline for individuals and their families to recover from perinatal anxiety and depression, a serious illness that affects up to one in five expecting or new mums and one in ten expecting or new dads.

  • GriefLine Visit Resource Visit Link

    1300 845 745

    GriefLine listens, cares and supports people experiencing loss and grief, at any stage in life.

    GriefLine is Australia’s only dedicated loss and grief national telephone counselling service. GriefLine provides anonymous support and specialist counselling services to individuals and families. All calls are confidential and are free.

    GriefLine listens, cares and supports people experiencing loss and grief, at any stage in life.

    GriefLine is Australia’s only dedicated loss and grief national telephone counselling service. GriefLine provides anonymous support and specialist counselling services to individuals and families. All calls are confidential and are free.

  • DVConnect Sexual Assault Line Visit Resource Visit Link

    1800 010 120

    DVConnect Sexual Assault Helpline offers Queensland callers telephone support and counselling to women, men and young people, who have been sexually assaulted or abused; providing a sensitive, non–judgmental service. 

    DVConnect Sexual Assault Helpline offers Queensland callers telephone support and counselling to women, men and young people, who have been sexually assaulted or abused; providing a sensitive, non–judgmental service. 

  • Beyond Blue Visit Resource Visit Link

    1300 224 636

    Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.

    Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.

Thank you for taking the time to improve your mental wellbeing

Some people call it resilience. Some people call it grit. But whatever you call it, improving your mental wellbeing is the best thing you can do to unlock a happier life.